What is Estimated Delivery Time

The estimated delivery time in shipping refers to the approximate duration it will take for a package or shipment to reach its destination. It includes the consideration of dispatch time, transit time and delivery time.
It is an estimation provided by dispatch handling time, shipping carrier or service based on various factors such as distance, shipping method chosen, customs clearance (for international shipments), and any potential delays that may occur during transit, like weather conditions or unforeseen logistical issues. It's important to note that estimated delivery time is an approximation and not a guaranteed delivery date, as delays can occur for numerous reasons beyond the carrier's control.

Buyer View

Meanwhile, the estimated delivery time will be displayed during checkout, allowing buyers to anticipate their delivery timeline.

• Before: the estimated delivery time was fixed at 5 to 7 days after ordering, without specifying the delivery date.
• After: Currently, the estimated delivery time will display both the date and a range for delivery. Additionally, the estimated delivery time is no longer fixed at 5 to 7 days after ordering, but varies depending on shipping performance. For instance, it might show March 13th to 18th, providing a 5-day delivery range after ordering.

How is the Estimated Delivery Time calculated

It is important to note that this duration is dynamically generated by the platform and is not set in stone like a traditional fixed Estimated Delivery Time (e.g., 5-7 days). Instead, the Estimated Delivery Time is calculated automatically based on various factors, with a primary focus on your fulfillment performance. This means that it may vary depending on your efficiency in processing orders, shipping times, and other operational metrics.
Noted that it is applicable to "Shipped via Platform", "Shipped by Seller" and "Fulfilled by TikTok Shop".
For example, if your shipping process always takes 3-5 days, it will reflect on the estimated delivery time of the Order.

What is the benefit

As a result, the Estimated Delivery Time provided is a fluid estimate tailored to individual circumstances, aiming to provide the most accurate prediction possible for their specific order. The estimated delivery time is more realistic based on the actual shipping performance, which may lead to higher satisfaction for the buyers as well as the repurchase.